Welcome to Curious Packaging. By accessing our website and purchasing from us, you agree to the following Terms & Conditions. Please read them carefully before placing an
order.

1. General Information

• Curious Packaging is a New Zealand based business.
• We reserve the right to update or modify these terms at any time.

2. Products

• We sell 100% recycled plastic courier/mail bags as requested to and advised by our supplier. We also sell related eco-friendly packaging products.
• While we make every effort to display product details accurately, colours, sizes, or finishes may vary slightly due to manufacturing processes.
• All eco-related claims are based on supplier certifications and industry standards available at the time of sale.

 3. Pricing & Payment

• All prices are listed in New Zealand Dollars (NZD) and include GST unless otherwise stated.
• We currently accept Visa, Mastercard, PayPal and Shopify Payments
• Prices and promotions may change without prior notice.

4. Returns, Refunds & Exchanges

• To request a return, please contact us within 14 days of delivery with proof of purchase and photos of the issue. Please visit our returns policy page for more information.
• Returns are not available for change of mind.
• We encourage customers to reuse or recycle packaging wherever possible.

5. Intellectual Property

• All content on this website, including logos, product designs, images, and text, is the property of Curious Packaging.
• You may not copy, reproduce, or use our content without prior written permission.

 6. Limitation of Liability

• Our liability is limited to the purchase price of the product.
• We are not liable for indirect or consequential damages, including delays in delivery or third-party courier errors.

 7. Privacy & Data

• We collect personal information to process orders and improve your shopping experience.
• By using our site, you consent to us collecting and using your data
• Customers may unsubscribe from marketing communications at any time.

8. Environmental Responsibility

• Our bags are made from 100% recycled plastic.
• Recycling options may depend on your local facilities and you can find the link to soft plastics recycling here. https://www.recycling.kiwi.nz/store-locator
• We encourage customers to reuse bags whenever possible.
• We make every effort to ensure our environmental claims are accurate and transparent.